During the last six year, as a bricks and mortar store, we witnessed how on-line pricing became the focal point of store shoppers. It was with regret that we chose to fully remove all cordless and corded power tools from retail sale giving us the opportunity to further increase our already strong stock holding of hand tools, power tool accessories, workwear and PPE.
Then on March 23rd 2020 the whole world changed. Initially, on-line stores were unable to supply products because they were unable to get any carriers. During this time, in the back ground, we were bringing stock from our own warehouse stocks of our "retail de-stocked" power tools.
Here's the the best bit, everything that we had available continued to be priced as competitive as we could afford and unlike others purposely did not exploit the then challenging situation! Something greatly appreciated by ALL of our customers.
Sure, some we won and some we lost, but it showed that no matter what, our loyal customer base still wanted us, a true bricks and mortar store, to fulfill their order requirements with power tools.
We then took a view to include in-store, a hands on range of "good, better, best" power tools with non-stocked power tools always available.
We have tried to be as fair as we can when it comes to pricing but as we had already adopted "you win some, you loose some" philosophy that remains in place. We know that we cannot please everyone all of the time, but we still try.
Here we have elected to bring to you a carefully selected range of Trade related power tools.