Privacy and Security

Privacy Policy & Complaints

Thanet Tool Supplies is fully committed to protecting your privacy.  We, the supplier only use the information collected about the customer lawfully (in accordance with the Data Protection Act 1998).  Information will only be used to process the customer order and to continue to provide a high quality service.  The supplier will never pass information on to a third party. 

The level of service and experience we have in servicing our retail store customers allows us, the supplier to be confident enough to think that you, the customer will be pleased with the products and services every time they are purchased.  However, should you, the customer at anytime feel that they would like to make a complaint, or comment regarding any aspect of the service, please contact via post, email ( or by fax 01233 501201, any contact regarding comments and or complaints the supplier receives will be dealt with the urgency demanded.
Thanet Tool Supplies will endeavour to respond to all complaints in full to the customer within five working days.

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